FAQs

Shipping & Delivery

Where do you ship from?
Orders may be fulfilled from facilities in the United States or Asia, depending on the product and delivery location.

Do you ship worldwide?
Yes. NameStyled ships to many countries worldwide. Some products may have specific shipping restrictions.

How long does production take?
Most made to order products require 3 to 5 business days for production before shipping.

How long does shipping take?
For the United States, estimated shipping time is 7 to 15 business days. International delivery generally takes 7 to 20 business days, depending on the destination.

Will I receive a tracking number?
Yes. Once your order ships, we will send a shipping confirmation email with your tracking information.

Why isn't my tracking information showing?
Tracking updates may take 2 to 5 business days after shipment while the carrier processes and scans your package.

Will all items arrive in one package?
Not always. Orders containing multiple products may be shipped in separate packages. You may receive multiple tracking numbers.

Do I have to pay customs or import fees?
International orders may be subject to customs duties, import taxes, VAT, or other local fees. These charges are the customer's responsibility.

What if I receive a damaged or incorrect item?
Please contact us at support@namestyled.com with your order number, a description of the issue, and clear photos. We will review your claim and provide an appropriate solution.

Do you offer exchanges?
We do not offer standard exchanges. For defective, damaged, or incorrect items, please contact us so our team can review your order and assist you.

How can I contact NameStyled?
You can contact our Customer Support team at support@namestyled.com. We will do our best to respond within 24 hours.