Shipping policy
MADE TO ORDER PRODUCTS
Most items offered by NameStyled are made to order. This means that when you place an order, we create your item specifically for you, one at a time, with care and attention to quality.
We work with carefully selected production and fulfillment partners to offer a wide variety of products to our customers. We only work with suppliers who meet our quality standards and requirements.
Because our products are made to order, please allow additional time for production before your order is shipped.
Shipping carriers may include USPS, UPS, DHL, EMS, local postal services, and other trusted logistics providers, depending on your location and the product ordered.
Orders are processed once payment has been successfully received.
1. ESTIMATED DELIVERY TIME
We process orders on business days, Monday through Friday, excluding major holidays and public holidays observed by our production and shipping partners.
Your estimated delivery time consists of two stages:
Production Time + Shipping Time = Estimated Delivery Time
Please note that all delivery timeframes are estimates and are not guaranteed. Actual delivery times may vary depending on order volume, destination, carrier operations, weather, customs, and other circumstances beyond our control.
2. PRODUCTION TIME
Production time refers to the period from when your order enters our production queue until your item is completed and ready to ship.
Standard Production Time: 3 to 5 business days.
Production times may vary depending on product type and overall order volume.
For personalized or customized products, additional processing time may occasionally be required depending on the complexity of the personalization or design request.
3. SHIPPING TIME
Shipping time depends on your destination and the shipping carrier used for your order.
We work closely with our logistics partners to provide reliable delivery services. However, shipping times are estimates only and cannot be guaranteed.
Once your order has been shipped and is in transit, delays caused by the carrier, customs, weather, incorrect address information, or other circumstances outside our control may occur.
Estimated Shipping Times
| Destination | Carrier | Estimated Shipping Time |
|---|---|---|
| United States | USPS / UPS / DHL eCommerce | 7 to 15 business days |
| European Union | DHL / PostNL / Bpost / La Poste / Colis PrivΓ© / Correos / SDA | 7 to 15 business days |
| Canada | Canada Post | 7 to 15 business days |
| Australia | Australia Post | 7 to 15 business days |
| Other Countries | UPS / DHL International | 10 to 20 business days |
Important Shipping Notes
Canvas, Bumper Plate Keychain, and Ornament products are currently available for delivery within the United States only.
Canvas, Poster, and Metal Sign products cannot be delivered to PO Boxes.
Once your order is ready to ship, tracking information will be sent to the email address provided at checkout.
Personalized and customized orders may require additional design or processing time depending on the complexity of the request.
Some orders may be shipped in multiple packages. If this happens, you may receive separate tracking numbers for each package.
4. ORDER TRACKING
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Some orders may be shipped in multiple packages. In these cases, you may receive multiple tracking numbers and separate shipping notifications.
Please allow approximately 3 to 5 days for the carrier to scan and update your package information in their tracking system.
If your tracking number does not show any updates immediately, this does not necessarily mean that there is a problem with your shipment. The carrier may not have scanned or processed the package yet.
Once the package is scanned, tracking information should begin to appear on the carrier's tracking page.
If your order has passed the estimated delivery timeframe and you still have not received it, please contact us at:
Our Customer Support team will be happy to assist you.
5. INCORRECT SHIPPING ADDRESS
Please make sure that your shipping information is accurate and complete before placing your order.
If we identify missing or incorrect address information before shipment, we may contact you to request an update. This may result in additional processing or delivery delays.
NameStyled is not responsible for orders that are delivered to an incorrect address provided by the customer or returned to the sender due to incorrect or incomplete address information.
If an order is returned because of an incorrect or incomplete address, additional shipping costs may apply if you request that the order be shipped again.
If you contact the carrier after your order has left our fulfillment facility and request that the package be forwarded, redirected, or delivered to a different address, NameStyled cannot be held responsible for any loss, theft, or damage that may occur during the carrier's handling of the redirected package.
6. DELIVERY DELAYS
While we do our best to ensure your order arrives within the estimated timeframe, unexpected delays can occasionally occur.
Delays may be caused by circumstances including, but not limited to:
Severe weather
Carrier delays
Customs processing
Public holidays
High shipping volumes
Incorrect or incomplete address information
Transportation disruptions
Other circumstances beyond our reasonable control
If your order is significantly delayed beyond the estimated delivery timeframe, please contact us at support@namestyled.com, and we will do our best to assist you.
7. CONTACT US
Customer satisfaction is very important to us. If you have any questions regarding your order, shipping, or delivery, please don't hesitate to contact our Customer Support team.
Email: support@namestyled.com
NameStyled
BESPOKE COMMERCE LLC
Address: 1001 S Main St #7430, Kalispell, MT 59901, United States
We're always happy to help and will do our best to provide you with a smooth shopping experience.
Thank you for choosing NameStyled!